J. D. Power & Associates

as a global leader in market research, consumer insights, and data and analytics, j.d. power has been amplifying the voice of the customer for over 50 years. j.d. power brings the language of customer satisfaction to consumers and businesses to help brands improve the value of their products and services and meet their customers’ expectations. in apac, we focus on the automotive and services industries (such as financial services, insurance, it service, office equipment, retail, telecom, travel) and are based out of bangkok, beijing, shanghai, singapore and tokyo. from these locations, j.d. power conducts benchmarking research and offers proprietary and advisory solutions in 13 markets; australia, china, hong kong, india, indonesia, japan, malaysia, philippines, singapore, taiwan, thailand, u.a.e and vietnam. in apac alone, we publish more than 100 syndicated benchmarking reports annually, capturing the opinions and perceptions of hundreds of thousands of customers. j.d. power is a portfolio company of xio group. for more information about j.d. power and its products and services, visit: • asean-oceania.jdpower.com • china.jdpower.com • india.jdpower.com • japan.jdpower.com

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